It happens to someone every winter.
You open your hot tub cover. Your water is cold - or worse even, it is ice.
This hot tub winter emergency needs to be dealt with swiftly.
Here's what you need to know and do:
Something caused your hot tub to fail. It may be the heating element, a pump, an electrical cord, or your spa pack. Whatever the cause, you will need to take immediate steps to reverse the situation and prevent any further damage.
Turn off the breaker to the hot tub. Remove the cabinet door that leads to the underside.
Place a ceramic heater with a thermostat and fan directly into the hot tub cabinet. Face towards the plumbing and away from the electrical. Plug into an outdoor extension cord, then close and seal the cabinet so heat does not escape. Use a tarp or water-proof blanket over any gap created by the cord.
Wait. Keep the heater on. If there is ice, it needs to unthaw. If there is no ice the heater will prevent freezing until a service technician is able to find and fix the problem.
Freeze-ups are the biggest hot tub emergency in Central Alberta. It is important to catch the problem as early as possible. Regardless of when you notice the problem, taking immediate action to mitigate further damage should be the priority.
How long until your hot tub can be serviced will depend on many factors - including outside temperatures. It's wise to call us first and free to talk with a technician or staff member.
GENERAL TRUTH: If you live in Central Alberta, or any area where winter temperatures routinely drop below -10 c, you should own a ceramic heater with a thermostat and fan, and an outdoor extension cord long enough to reach inside your hot tub cabinet.
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